24/7 Support number +90 538 211 45 67

Will I pay an extra fee for the booking?

You will not pay any extra fees. The price you see is the price you will pay.

How can I make the payment?

Bank transfer
Online payment by credit card

When will I pay the security deposit and extras?

You can pay the security deposit at check-in via cash or mail order.
Extras must be paid in cash.

Can I contact the boat owner before the charter date?

After the reservation confirmation and the first payment, you will be given the boat owner contact and base information.

At what point is the booking finalised in my name?

The booking is finalised after the first payment is done and a confirmation with the boat owner contact information has been sent.

Can I cancel my reservation?

Please notify us of your cancellation request as soon as possible. You can cancel the reservation by adhering to the early cancellation clauses specified in the boat owners or rental companies contract.

What if the boat experiences a fault before my booking and is no longer available?

We will inform you about the situation as soon as possible. We will try to offer another boat in the closest conditions.

When will I make the payment?

30% or 50% of the rental fee is paid within 7 days to confirm the booking.
The balance payment is paid 1 month before the check in day.

Will my payment be safe if I pay online?

Your payment is 100% secure through the CBRT

Why should I pay the security deposit?

Minor damages that may occur outside the scope of the boat’s general insurance will be covered from the deposit.

What is included and not included in the price?

Fuel for boats except Gulets and other marina fees for all boats are not included in the rental price.
Transitlog and final cleaning fees are not included for monohulls and catamarans.

Who will prepare my rental agreement?

The agreement will be between you and the boat owner or charter company. We will request the signed version by mail.

Can I request private airport transfer?

Our luxury vehicle fleet is at your service for all your transfer requests.